Bridging

Project budget:Total contract amount (€):

Contracted amount EU (€) and

% of total contract amount:

€  174,442.68

€  148,276.28

85%

Beneficiaries of funds:Lead applicant:Co-applicants:

SRB

Association Užice Center for Human Rights and Democracy

BIH

·         Chamber of Economy for Sarajevo Canton

SRB

·         Vocational School of Economics Užice

Location of the action:

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PROJECT OVERVIEW
Programme: CBC SRB-BiH 2014-2020
Call for Proposals: 2nd
Application No: 01
Contract No. 48-00-00080/2019-28-11 signed on May 25th 2021
Project Title: Bridging
Specific objective: SO 1.1. Enhancing the employability of the labour force, and increasing the employment opportunities
Result: Result 1.1.1: New products and services, as well as industrial and commercial processes, thanks to transfer of knowledge and innovativeness, result in new sustainable employment opportunities in the cross-border area
Project budget: Total contract amount (€): Contracted amount EU (€) and

% of total contract amount:
€  174,442.68 €  148,276.28

85%
Beneficiaries of funds: Lead applicant: Co-applicants:
SRB

Association Užice Center for Human Rights and Democracy

 BIH

·         Chamber of Economy for Sarajevo Canton

SRB

·         Vocational School of Economics Užice
Location of the action:

 
SRB: BiH:
Zlatibor County Sarajevo Canton
Target groups: Unemployed women

Employees at tourism businesses

Tourism businesses and local tourism service providers

Schoolchildren

Parents of the schoolchildren

Teachers

Tourism organizations

Local governments
Commencement date and project duration: June 1st 2021, 18 months
Overall objective: Strengthening of the socio-economic development through

increase of sustainable employability and mobility in the Serbia – Bosnia and Herzegovina cross-border region
Specific objective(s) or project purpose: Creation of sustainable employment opportunities in the

areas of Zlatibor County and Sarajevo Canton through improvement of services in tourism aligned with market requirements and through stimulation of employability of the women hard to employ
Activities and expected results of the project

 

 Results

R1. Unemployed women, poorly skilled workforce and managers in tourism obtained new skills and built their capacities in CBC environment

R2. New and innovative service established through cross-border cooperation

R3. Tourism related professions in demand promoted in schools and amongst parents

R4. Project implemented and the established service promoted in line with good practice and EU visibility rules Activities

A1.1 Mapping of current needs of the management in tourism

A1.2 Equipping the centres for education

A1.3 Transfer of knowledge Srb→B&H: programme for mentors

A1.4 Transfer of knowledge Srb→B&H: programme for unemployed women

A1.5 Transfer of knowledge Srb→B&H: programme for the non-skilled

A2 Networking and service development planning activities

A3 Promotion in schools

A4.1 Setting up project team and implementation plan

A4.2 Promotion strategy and procurement of promotional services

A4.3 Project events and service presentation
Achieved results:
  • Two tourism training centres were established and equipped in Sarajevo and Užice, strengthening infrastructure for workforce development
  • Educational programmes for tourism professions were developed and improved, including for cooks, waiters/sommeliers, receptionists, animators, and chambermaids
  • Training programmes were implemented for unemployed individuals, tourism workers, and employers, including specialized programmes for company mentors
  • Mentors and managers in tourism enhanced their capacities through targeted seminars on strategic planning, team management, and quality service delivery
  • Tourism careers were actively promoted in schools in Zlatibor County and Sarajevo Canton, increasing awareness among students and parents
  • Strong partnerships and networking were established, contributing to long-term sustainability of training centres
  • Participants received certificates issued by the Sarajevo Cantonal Chamber of Commerce, recognized nationally and internationally
  • Between 70% and 80% of trained participants secured employment in the tourism sector, with at least 42 individuals directly employed
  • The project contributed to improving workforce skills and employability in the tourism and hospitality sector
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